Application Guide

Page 7 of 14
Department of Petroleum Resources - DPR 
MAXFRONT TECHNOLOGIES LTD  
 IMPEX – BANS USER MANUAL 
 
NOTE: The online User manual could be more up-to-date than the printed version. 
 
 
 
 
P a g e 6 | 13 
 
 
F 
Request Support 
This option is used to send any inquiry to the support team via 
email. This can be any challenges encountered during the use 
of the application. 
G 
Latest Messages 
This displays the list of current emails sent to the bank by the 
portal 
 
Bank User Dashboard 
 
Figure 4 
 
3.2 
Account Area Navigation – Bank User 
 
 
Menu Item 
Description 
A 
Dashboard 
This menu item is used to display the dashboard icons as shown 
above in figure 4. This is the default landing page of the 
application. 
B 
Applications 
This option is used to view/upload payment documents by the 
bank on behalf of the applicant (importer). 
C 
Applications History 
This is used to view list of applications that has been processed 
by the bank on behalf of the applicant. 
D 
Request Support 
This option is used to send any inquiry to the support team via 
email. This can be any challenges encountered during the use 
of the application. 
E 
Latest Messages 
This displays the list of current emails sent to the bank by the 
portal 
 
Figure 5 
 
 
 
 
Main menu 
items 
User Profile