MDPPACPB Regulations

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(4) Referring matters to other authorities, including the Federal Competition 
and Consumer Protection Commission (FCCPC), where appropriate. 
 
PART XIV COMPLAINTS, PRELIMINARY ASSESSMENTS, AND INVESTIGATIONS OF 
ANTI-COMPETITIVE BEHAVIOUR 
75. Mode of Filing Complaints 
(1) Any person, including a licensee, industry association, consumer group, or 
member of the public, who believes that anti-competitive conduct has 
occurred in contravention of the Act, Federal Competition Consumer 
Protection Act or these Regulations may submit a complaint to the Authority. 
(2) The complaint shall be submitted in writing using the prescribed 
Competition Complaint Form in Schedule 3 to these Regulations and must 
include: 
(a) The name and contact details of the complainant. 
(b) The identity of the person or licensee alleged to have engaged in the anti-
competitive conduct. 
(c) A description of the facts, including relevant dates, markets, and conduct. 
(d) Any supporting documents or evidence. 
(e) Reference to any provision of this Regulation or the Act alleged to have 
been violated. 
(3) Complaints may be submitted electronically or in hard copy, and the 
Authority shall issue a written acknowledgment within seven (7) working days 
of receipt. 
(4) Anonymous complaints may be entertained if accompanied by credible, 
verifiable information. 
 
 
76. Authority-Initiated Monitoring and Investigations 
(1) The Authority may, on its own initiative, monitor market conduct and initiate 
inquiries where it suspects a violation of the Act, Federal Competition 
Consumer Protection Act or these Regulations. 
(2) Such monitoring may include: 
(a) Market surveillance of pricing trends and structural changes. 
(b) Analysis of entry barriers and concentration. 
(c) Review of data obtained from regulated entities. 
 
77. Preliminary Assessment 
(1) Upon receipt of a complaint or discovery of relevant information, the 
Authority shall undertake a preliminary assessment to determine whether: 
(a) There are reasonable grounds to believe an infringement has occurred; or 
(b) Further formal investigation is warranted. 
(2) During this stage, the Authority may: 
(a) Request clarifications or additional materials from the complainant. 
(b) Seek an initial written response from the party alleged to have contravened 
the Regulation. 
(c) Engage relevant technical or legal experts.