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Midstream and Downstream Oil & Gas Industry Service Permit - MDOGISP

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This is a property of the Nigerian Midstream and Downstream Petroleum Regulatory Authority. All rights reserved.  
12  
  
Applicable to:  
  
−  All Midstream and Downstream Petroleum 
Operators   
 
−  All Service Companies  
GUIDELINES FOR MIDSTREAM AND DOWNSTREAM OIL AND GAS  
INDUSTRY SERVICE PERMIT (MDOGISP) OPERATIONS  
Code: NMDPRA Guide 1001 - 2023  
Effective  Date: 15th June 2023  
4 
MDOGISP SERVICE DELIVERY REQUIREMENTS  
4.1 
Engagement of Service Providers by Licensee/Operators  
The following shall apply at the minimum:  
a. Licensee/Operators wishing to engage any service provider shall ensure its internal 
processes for engagement of service providers.  
i. Contain procedures that are fair, transparent, and non-discriminatory and does not 
encourage anti-competitive behaviour.  ii. Follow due diligence and standard process 
in evaluating technical capability of the service provider to carry out the service.  
b. The Operator/licensee shall carry out all the duties of manager stipulated in the 
Petroleum Safety Regulations and has principal responsibility for the safety of the service 
providers engaged in its operations.   
c. A licensee/Operator shall be responsible for ensuring that the service provider complies 
with all the statutory requirements stipulated by the NMDPRA in its operations.  
d. A Licensee/Operator shall establish formal systems for engagement of service providers 
under its operations. The forum/system is expected to provide platforms for the 
Licensee/Operator:  
i. 
To offer feedback directly to the management of the Service providers.  
ii. 
Share lesson learnt, best practices and other information with service providers.  
e. Licensees and Operators shall establish process for providing feedback to the service 
provider for continuous improvements in service delivery:   
i. 
On its performance and service delivery and supply such information on demand 
in the format/platform the NMDPRA may prescribe.   
ii. 
The Feedback offered to the Service provider by the Licensee/Operator shall, as 
applicable, cover at a minimum standard stipulated in Section 4.2.   
4.2 
Minimum Service Performance by Service Providers  
All Service providers shall ensure that it processes and service delivery charter for the 
operator/licensee cover the following area.