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MIDSTREAM AND DOWNSTREAM PETROLEUM ANTI-COMPETITION AND CUSTOMER PROTECTION REGULATIONS, 2023

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PETROLEUM INDUSTRY ACT, NO. 6, 2021 
MIDSTREAM AND DOWNSTREAM PETROLEUM ANTI-COMPETITION AND CUSTOMER 
PROTECTION REGULATIONS, 2023 
 
Arrangement of Regulations 
Regulation: 
 
PART I 
1. Objectives 
2. Application 
 
PART II 
 
3. Authority to administer, monitor and ensure compliance with competition 
and market principles 
4. Assessing the market 
5. Determining anti-competitive activity 
6. Powers of the Authority to prevent anti-competitive behaviour 
7. National interest 
 
PART III 
 
8. Publication of terms of supply and distribution 
9. Establishment of customer forum 
10. Formulation of standards of performance 
11. Development of customer service codes 
12. Authority to approve customer service codes 
13. Duty of a holder of licence, permit or authorisation to notify customers of 
customer service codes 
14. Submission of reports 
 
PART IV 
15. Authority to establish customer service desk 
16. Authority to receive and investigate complaints 
17. Customer Protection Powers of the Authority  
18. Submission of complaints